Terms of service

TERMS OF SERVICE

Last updated: August 31, 2026

Welcome to FloatNativity (the "Store", "we", "us", or "our"). By
accessing or using our website, browsing our products, or placing an
order, you agree to be bound by these Terms of Service. Please read them
carefully. If you do not agree, please do not use our website.

1. GENERAL

These Terms apply to all visitors, users, and customers of our website.
We reserve the right to update or change these Terms at any time without
prior notice. Changes take effect once posted on this page. Your
continued use of the website after changes are posted means you accept
the revised Terms.

2. PRODUCTS

All products sold by us are brand new unless explicitly stated
otherwise. We do not sell used, refurbished, or second-hand items. Every
product you receive is a new, unused item in its original condition.

We make every effort to display our products and their colors, sizes,
and details as accurately as possible. However, we cannot guarantee that
your device's display will accurately reflect the actual product.

3. AI-GENERATED MARKETING CONTENT

Some images, videos, and other promotional materials shown on this
website, our social media channels, and our advertisements are created
or edited using artificial intelligence (AI) tools. This includes our
product videos and marketing visuals, where AI may be used to alter
backgrounds, rooms, settings, models, pets, or other surrounding
details for presentation purposes.

The use of AI is limited to how the product is presented. The actual
product you receive is exactly the item being sold — its design,
quality, size, materials, and function are unchanged and accurately
represented. AI is never used to misrepresent the product itself.

Product photos and videos should be treated as illustrative. Actual
colors, surroundings, and styling may vary from what is shown. Any
people or pets appearing in our marketing may be AI-generated and are
shown for illustrative purposes only.

4. PRICING AND PAYMENT

All prices are listed in US Dollars (USD) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payment must be received in full before an order is processed and
shipped. We reserve the right to refuse or cancel any order for reasons
including but not limited to product availability, errors in pricing or
product information, or suspected fraudulent activity.

5. SHIPPING AND DELIVERY

Estimated delivery time is 7–14 business days worldwide, and faster for
US customers. Shipping is free on all orders. Delivery times are
estimates and are not guaranteed. We are not responsible for delays
caused by carriers, customs, or events outside our control.

6. RETURNS AND REFUNDS

We offer a 30-day money-back guarantee. To be eligible for a return, you
must contact us within 7 days of delivery. Items must be unused and in
their original condition. Please contact us at the email below to begin
a return.

7. INTELLECTUAL PROPERTY

All content on this website — including text, graphics, logos, images,
videos, and AI-generated marketing materials — is the property of
FloatNativity and is protected by applicable intellectual property laws.
You may not copy, reproduce, or use any content without our written
permission.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, FloatNativity shall not be
liable for any indirect, incidental, or consequential damages arising
from your use of our website or products. Our total liability for any
claim shall not exceed the amount you paid for the product in question.

9. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of
the United States, without regard to its conflict of law provisions.

10. CONTACT US

If you have any questions about these Terms of Service, please contact
us at:

Email: floatnativity@outlook.com

By using this website and placing an order, you acknowledge that you
have read, understood, and agree to these Terms of Service.